7903 South Side Drive
Rapid City, SD 57703
300 Sixth Street
Rapid City, SD 57701
Phone: (605) 394-4174
Fax (605) 394-5478
Office Hours: 7:30 a.m. to 4:00 p.m.
Mandated by Federal, State, and Local government, it is the Water Reclamation Division's responsibility to protect the public health by providing for efficient and economical collection and treatment of wastewater.
In support of the CDC Social Distancing recommendations, access to our offices has been restricted to employees only. Please contact us via phone or email so that we can continue to provide you with necessary services.
Billing / Account Information
We understand that the COVID-19 outbreak is impacting our customers to varying degrees. We encourage you to pay what you are able to pay towards your bill, but you will not be disconnected if you are unable to make your payment. Please be aware that you will still be billed for the services you are receiving, and may also accrue late fees. You will need to make arrangements to bring the account current when we resume normal operations after this crisis has passed. If you are in need of financial assistance, 211 Helpline can help you connect with agencies who are offering support to those impacted by this crisis.
After hours and weekends: (605) 394-4160
Facility Performance Public Education / Tours