The Medical Operations Division maintains responsibility for the provision and oversight of emergency and non-emergency Advanced and Basic Life Support ambulance services in the Rapid City and Pennington County Service area. The Division operates under the medical directon of Dr. Nathan Long. In addition to ambulance services, the Division provides and oversees other non-traditional medical services to include the Mobile Integrated Healthcare Program (Mobile Medic), Paramedic education, Medical Billing, and Special Response Team (SRT) Paramedics.
The Rapid City Fire Department took over pre-hospital medical care on March 1, 2003. The Rapid City Fire Department Ambulances are the primary Advanced Life Support (ALS) provider for the City of Rapid City, portions of Pennington County, Eastern Custer County, and portions of Meade and Lawrence Counties. The Department ambulances cover an area of 3,200 square miles, with a daytime population in excess of 300,000 people in the summer.
Firefighter EMTs and Paramedics are all cross trained in the latest firefighting techniques as well as the latest in medical care. Our staff respond out of seven stations to a wide variety of calls, including fires, cardiac arrests, odor investigations, patient assists, children locked in vehicles and long distance ambulance transfers. While not answering calls, personnel are busy training, conducting fire prevention inspections, presenting public education programs, performing equipment and station maintenance, and participating in physical fitness exercises.
To contact the Medical Operations Division regarding non-emergency transfer or transportation, billing, or with general questions, please call 605-394-4180. For medical emergencies, please dial 9-1-1.
Medical Operations Division Chief
Medical Operations Section Chief
Patient Billing Services Manager