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Borrowers and Library Card Information

 


Library Cards and Lending Policies

Can items be renewed?
Can library items be placed on hold?
Can someone else use my card?
How do I apply for a card?
How does my library card work?
How long is my library card valid?
How old do I need to be to get a library card?
What are the charges for overdue materials?
What are the loan periods for library items?
What if an item is lost?
What if I forget to bring my card?
What if I lose or damage my library card?
Where do I return library materials?
Who can apply for a library card?
 


Who can apply for a library card?
Library cards are provided to persons residing in Pennington County or to those who pay taxes on property or own a business within the county. A current tax receipt or proof of business address or ownership must be presented to receive a resident card. Persons residing outside the county, who do not meet the above criteria, can get a card by paying a non-resident fee.

Pennington County and Rapid City Residents: No additional fee

Non-resident cards are good for one year; they can be renewed each year. Fees are as follows:
 
  • 12 Month Card - $75
  • 9 Month Card - $55
  • 6 Month Card - $40
  • 3 Month Card - $25

How old do I need to be to get a library card?
Patrons 15 years old and younger will need a responsible party over the age of 18 present to sign the library card application and provide address verification.


How do I apply for a card?
To register for a library card, an applicant must have verification of his or her current residential address.  Utility bills, bank statements, lease/rental/property documents, or letters from other government agencies can be used to verify a current residential address.

  • Photo ID and verified current address; or,
  • Photo ID – no address verification available
  • Patron may check out two items;
  • Card will be sent to their stated address;
  • Patron must bring photo ID and library card at next visit to re-activate card. 

Applicants can apply for a library card in person at the library or by using the Online Registration Form. Applicants who need immediate access to online services may apply through the Ask A Librarian chat service or by telephone (394-6139 ext 7500) during the library’s open hours. (After hours registrations cannot be processed.) Remote registered card holders, those who apply by chat or phone, must update their account within two weeks of issue by providing the library card and ID in person at one of the library’s service desks.


How does my library card work?
To borrow books or other library materials, present your library card to the circulation staff or the self-checkout system.  You will need your card to place Holds and to request materials from other libraries.   You may also use your card to view information concerning materials you have checked out or on reserve, fines, or overdues by using any of the public access computers.  Please ask the staff for assistance if you need it.  We encourage all patrons to view their records periodically by using this service. 

The Library also provides online services for patrons who have access to the Internet.  Online services include patron account information, Interlibrary Loan requests, catalog searches and magazine article searches. Your library card and password are required to access these services.From your account, you can renew items, place holds on items, view your current list of loans and much more!

To access your account online, please follow these steps:

  1. Click “My Account” in upper left hand corner.  
  2. Type in your library card number. Leave the second box (PIN/Password) blank. 
  3. Hit Enter
  4. You will be prompted to enter a new PIN/password. It should be more than 6 characters with at least one letter and one number.  

How long is my library card valid?
Your library card is good indefinitely provided you use it, are in good standing and  continue to update your record.  We update cards periodically to verify address, phone number and any other pertinent information.  If for any reason your record does not appear in our file, you will need to reactivate your card by filling out an application.


What if I lose or damage my library cards?
To replace a lost or stolen card a $2.00 replacement fee and any outstanding fines must be paid.  If your card is lost or stolen, let the Circulation Staff know as soon as possible. You will be issued a new card, after which your old card cannot be used, even if you find it.  Any material checked out on your old card prior to your reporting it lost or stolen, along with any fines owed, will automatically be linked to your new number.


What if I forget to bring my card?
You may use many of the Library's services without a card; however, you must  bring your library card with you each time you want to check out materials.
* Interlibrary loans and holds can only be checked out to the person that requested the service. If you forget your card, someone else will not be able to check out interlibrary loans or holds for you.


Can someone else use my card?
The person to whom the card is issued is responsible for all  items checked out on that card. For that reason, we strongly urge you to be very careful where you keep your card, not to loan it to anyone, and to report it lost or stolen as soon as possible. You are responsible for all items checked out on your card until the Library is informed it has been lost.


Can library items be placed on hold?
You can reserve any library item (except magazines) either online or by phone (394-4171). You will receive notification of when your hold is ready to be picked up by email or telephone.|
Please let library staff know your preference or you can update your contact information online.

Holds can be picked inside any Library branch or through our Drive-Thru window at RCPL-Downtown (please have your library card ready).


What are the loan periods, borrowing limits and late fines for library materials?

Materials Lending Period Late Fines Fines Limit
Fiction/Non-Fiction 3 weeks/1 week* $.25/day $8.00/item
Entertainment Videos & DVDs 1 week $.25/day $8.00/item
Non-Fiction Videos & DVDs   3 weeks $.25/day $8.00/item
Selected Documents and Test Manuals 3 weeks $.25/day $8.00/item
Magazines 1 week $.25/day $3.00/item
Books 2 Go 6 weeks $1.50/day $8.00/item
Interlibrary Loan Materials**   $1.00/day $8.00/item
Storybags, Teenbags, Kidsbags and Parentbags 3 weeks $1.00/day $8.00/item
Literacy Council Materials Unlimited No Fines No Fines
All Other Materials 3 weeks $.25/day $8.00/item

*Items with hold requests have a 1 week lending period
**Limited to 4 items per card
 


Where do I return library materials?
At RCPL Downtown, return your materials to the library lobby using our Self Check-In stations or use our driveup drop box located on the west side of the library (just past the service windows). At RCPL North, please return materials inside the library or use the dropbox located at the back of the school. At RCPL East, please return materials inside the library, or use the drive-up window located in front of the school. There is also a remote drop location on the West side of town at 102 Federal Ave. (in front of Fire Station RC3 on W. Chicago St.) for your convenience. (Please note: Due to the nature of Storybags, Teenbags, Parentbags and Interlibrary Loan materials we ask that they be returned inside the libraries.) Visit our About Us page for a map of book drop locations.


What if an item is lost?
Charges for lost items are based on replacement cost of item. Refunds are issued within 90 days with receipt when the item is returned in usable condition.


Can materials be renewed?
All items, except some interlibrary loans, may be renewed up to three times unless there is a hold list for the item. Items may be renewed anytime on our website at www.rcgov.org/Library ,then click on My Account or,during business hours, by Telephone - 394-4171 ext. 2210

Please have your library card ready when you call.If you are in the library at the public access terminals or at the Circulation desk, you do not need to bring your materials with you to renew. You may renew using the same link as above.

NOTE: Renewals are not automatic.  Watch the screen for new due dates and any  message concerning unsuccessful renewals. Items which cannot be renewed due to a Circulation conflict, like a hold by another patron, may not display in the renewal pane even when they appear on you list of items.

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