DHS Launches Traveler Redress Website

Today, the Department of Homeland Security (DHS) announced the launch of the DHS Traveler Redress Inquiry Program (DHS TRIP). Travelers can now seek redress and resolve possible watch list misidentification issues with any of the department’s agencies online at http://www.dhs.gov/trip.

DHS TRIP provides a way for legitimate travelers to address situations where individuals believe they have been incorrectly delayed, denied boarding, identified for additional screening, or have otherwise experienced difficulties when seeking entry into the country.  DHS TRIP enables travelers to outline their concerns in a single request via the Web site. The information received will be shared with applicable DHS agencies, such as the Transportation Security Administration and U.S. Customs and Border Protection, as well as with the Department of State and when appropriate with airport and airline operators.